Privacy Policy

Application of This Privacy Policy

We are committed to complying with the principles outlined in this Privacy Policy regarding the privacy of any personal information collected through our websites or any other personal information you submit to us, or that is submitted on your behalf, in any form.

In this Privacy Policy, "you" refers to the individual whose personal information has been submitted to us.

What is Personal Information?

Personal information is any information or opinion about an identified individual, or an individual who is reasonably identifiable. This may include, but is not limited to, your name, address, telephone number, email address, and photograph.

This Privacy Policy applies to personal information collected or received by us concerning individuals located in Australia or New Zealand.

By accessing and using our sites, or by submitting information to us, or providing information to third parties which is then submitted to us, you consent to our collection, use, and disclosure of information in accordance with this Privacy Policy.

You may choose not to submit personal information to us, but this may mean that we are unable to provide you with any information, products, or services.

Data Breaches

We implement reasonable security measures to protect personal information, aiming to minimise the risk of unauthorised access to that information. However, despite these precautions, data breaches can still occur. We have a data breach policy that details how we handle any actual or suspected data breach. This policy includes commitments to comply with relevant privacy law requirements regarding notifiable data breaches (Australia) and mandatory data breach reporting (New Zealand). A copy of the current version of our data breach policy may be made available to you if we determine you have a reasonable need to review it.

Collection and Use of Submitted Information

We may collect and retain personal and other information about you ("submitted information") when:

Whenever it is reasonable and practical to do so, we will endeavour to collect personal information directly from you rather than from a third party.

The submitted information we retain may include your name, address, email address, employer or business name and address, employment position or work/business role, phone number(s), product and service enquiries, and other information where it is reasonably necessary for our functions or activities.

We will only collect information through lawful and fair means.

Unsolicited Information

If we receive unsolicited personal information that could have been lawfully collected by us as solicited information, we will treat that submitted information in the same way we treat solicited information.

If we receive unsolicited personal information that could not have been lawfully collected by us as solicited information, we will destroy or de-identify that information as soon as practicable.

Information Sharing

We will not sell submitted information to third parties or intentionally disclose submitted information to third parties except as specified in this policy, as required by law, or to the extent that you have consented to such disclosure. This provision does not apply if any submitted information has been de-identified before such use, disclosure, or sale.

We will take reasonable measures to ensure all personal information held about you is accurate, complete, relevant, and up-to-date.

Changes to Our Privacy Policy

Our policies and procedures are reviewed periodically, and we may change our Privacy Policy.

Matters of Concern

If you have any concerns, complaints, or questions relating to this Privacy Policy or submitted information about you, please contact our Privacy Officer by submit the form with your concerns.